PA, Scheduler
About The Position
The Patient Access Scheduler reflects the mission, vision, and values of Amplify RCM, follows the organization’s Code of Ethics and Corporate Compliance Program, and complies with applicable policies, procedures, guidelines, and regulatory and accreditation standards. The position reports to the Patient Access Manager. This detail-oriented, patient-focused role schedules hospital outpatient services, manages patient information, and supports a seamless registration process. The role requires knowledge of human anatomy, medical terminology, CPT and ICD-10 codes, and medical insurance, as well as strong communication, attention to detail, and customer service skills in a fast-paced environment. The position is 100% remote.
Requirements
- High school diploma or equivalent.
- Knowledge of medical terminology and insurance verification.
- Strong customer service and communication skills.
- Ability to multitask and work in a fast-paced environment.
- Proficiency in electronic medical records (EMR) and hospital scheduling software.
Nice To Haves
- Associate’s degree in healthcare administration or a related field.
- Previous experience in hospital outpatient scheduling, patient registration, or a similar role.
Responsibilities
- Schedule hospital outpatient services, including imaging, tests, therapy sessions, and other procedures.
- Confirm necessary authorizations for hospital outpatient procedures.
- Update demographic and insurance information in the hospital's system.
- Communicate appointment details and preparation instructions to patients.
- Handle patient inquiries, reschedule appointments, and manage cancellations professionally.
- Work with hospital departments, including radiology, cardiology, and surgical services, to support seamless scheduling processes.
- Maintain patient confidentiality and comply with HIPAA regulations.
- Use hospital scheduling software and electronic health records efficiently.
Benefits
- Comprehensive health and wellness benefits, including medical, dental, vision, life insurance, and short- and long-term disability coverage.
- Health savings account (HSA) with employer contributions, flexible spending accounts for health care, and dependent care accounts.
- Wellness platform with premium incentives.
- Employee assistance support and voluntary supplemental plans, including accident, critical illness, hospital indemnity, and child disability insurance.
- Flexible paid time off offerings and company-paid holidays.
- 401(k) plan with discretionary employer match opportunities.
- Professional development opportunities.
- Company-issued equipment.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
