Patient Access Representative

Essentia Health•Duluth, MN

About The Position

Responsible for facilitating the patient registration flow. Activities include identifying patients at the point of service; gathering demographic information; securing financial, third-party, and sponsorship data; obtaining required signatures and compliance documents; collecting co-payments; and reconciling cash. The role may also include pre-registration, scheduling, benefit verification, pre-admission, and emergency department patient arrivals.

Nice To Haves

  • Customer service experience in a healthcare setting is preferred.

Responsibilities

  • Facilitate patient registration flow.
  • Identify patients at the point of service.
  • Gather demographic information and secure financial, third-party, and sponsorship data.
  • Obtain signatures and documents required for compliance.
  • Collect co-payments and reconcile cash.
  • May perform pre-registration, scheduling, benefit verification, pre-admission, and emergency department patient arrivals.

Benefits

  • Medical, dental, vision, life, and disability insurance, with supplemental options.
  • 401(k) plan with employer contributions.
  • Professional development through training, tuition reimbursement, and educational programs.
  • Flexible scheduling.
  • Generous time off.
  • Wellness resources focused on physical, mental, and emotional health.
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