Patient Access Representative

Tower Health•Spring Township, PA

About The Position

The Patient Access Representative is responsible for patient registration, scheduling, customer service, and clerical support. The role accepts, records, and verifies insurance information; processes preauthorization requests; collects copays and account balance payments; and scans documents into the EMR. This is a part-time role with varied shifts.

Requirements

  • High school diploma or GED, or relevant experience may be considered in lieu of education.
  • Relevant experience is preferred.
  • Computer skills, including use and navigation.
  • Customer service skills.
  • Detail-oriented.
  • Excellent communication skills.
  • Excellent interpersonal skills.
  • General clerical skills.
  • Medical terminology.
  • Microsoft Office applications.
  • Multi-line telephone operational skills.
  • Multitasking skills.
  • Organizational skills.
  • Strong team player.

Nice To Haves

  • Relevant experience is preferred.

Responsibilities

  • Register patients and provide scheduling, customer service, and clerical support.
  • Accept, record, and verify insurance information.
  • Process preauthorization requests.
  • Collect copays and account balance payments.
  • Scan documents into the EMR.

Benefits

  • Generous time off.
  • Tuition assistance.
  • Comprehensive benefits.
  • Tower Advance Pay, providing access to pay throughout the pay period.
  • Employee Assistance Program.
  • Retirement Savings Program.
  • Life insurance.
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