PAR I

Mercy Medical Center • Baltimore, MD

5d

About The Position

The Patient Access Representative is responsible for collecting registration and financially related information when patients arrive at the facility for treatment. The role involves routine clerical tasks and use of office equipment, including copiers and scanners.

Requirements

• High school diploma or GED.
• Computer proficiency and technical aptitude, including the ability to use one or more of the following: Microsoft Word, PowerPoint, Excel, Outlook, Meditech (if applicable), Epic (if applicable), and Performance Manager/NetLearning.
• Ability to read, write, and speak English understandably.
• Ability to work independently and make independent decisions when circumstances warrant.
• Ability to communicate effectively and deal tactfully with personnel, visitors, patients, physicians, customers, and the general public.
• Flexibility, personal integrity, and ability to function effectively as part of a team.
• Ability to follow written and oral instructions.
• Ability to accurately type 40 words per minute.

Nice To Haves

• One year of customer service experience preferred.

Responsibilities

• Collect registration and financially related data when patients arrive at the facility for treatment.
• Perform routine clerical tasks using equipment such as copiers and scanners.

Benefits

• Competitive health, prescription, vision, and dental benefits and wellness credit for eligible employees.
• 403(b) retirement plan with company match and catch-up provision.
• Paid time off and company-paid holidays.
• Tuition reimbursement.
• Mental health resources and employee wellness opportunities through the Employee Assistance Program.
• Employer-paid short- and long-term disability benefits for eligible employees.
• Voluntary benefits.
• Discounts on auto and home insurance and Verizon plans.
• Rewards and recognition program.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED