Patient Access Representative

Franciscan Alliance•Greenwood, IN

3d•Onsite

About The Position

The Patient Access Representative interviews patients and their families to collect registration information and enters accurate patient, insurance, billing, and clinical data during registration and preregistration. The role identifies patient financial liabilities, collects preservice payments and copayments, and counsels patients about payer financial waivers. It also completes computer and telephone preregistrations to help maintain patient flow. This is a part-time position of 20 hours per week at Stones Crossing Medical Campus in Greenwood, Indiana. The schedule is between 7:30 a.m. and 4:00 p.m., Monday through Friday, with no weekends or holidays. Travel is never or rarely required.

Requirements

High school diploma or GED.
Ability to conduct patient and family interviews and enter registration, insurance, billing, and clinical information accurately.

Nice To Haves

Associate's degree.

Responsibilities

Interview patients and/or their families to obtain registration information.
Enter accurate patient information, including name, gender, and date of birth, while avoiding duplication of an existing medical record.
Enter insurance policy and group numbers, addresses, telephone numbers, and patient billing and clinical data.
Identify patient liabilities and obtain preservice payments.
Counsel patients on payer financial waivers and process copayment collections.
Identify copayment and fiscal procedures related to registration.
Complete computer and telephone preregistrations to maintain patient flow.