Patient Access Representative

Northside Hospital Inc.•Atlanta, GA

About The Position

Arranges for efficient and accurate collection of information for orderly registration of pediatric, adult, and geriatric patients. Collects and distributes patient information, billing information, and collection information. Makes patients and families aware of hospital policies and procedures. The role requires courtesy when speaking with patients, families, and others to maintain sound community relations.

Requirements

  • Six months of clerical or customer service experience; preferably in a hospital or medical office.
  • Excellent communication and strong customer service skills.
  • Working knowledge of computers and the ability to work accurately and efficiently on a computer.
  • Typing speed of 30 words per minute.

Nice To Haves

  • Clerical or customer service experience in a hospital or medical office.

Responsibilities

  • Collect information efficiently and accurately to register pediatric, adult, and geriatric patients.
  • Collect and distribute patient, billing, and collection information.
  • Inform patients and families about hospital policies and procedures.
  • Communicate courteously with patients, families, and others to maintain sound community relations.
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