Patient Access Representative

Southcoast Health System • Dartmouth, MA

5d • Onsite

About The Position

Southcoast Health is a not-for-profit charitable health system serving communities throughout Southeastern Massachusetts and Rhode Island. The Patient Access Representative supports assigned practices by welcoming patients, handling check-in and check-out, scheduling appointments and procedures, managing calls, and performing clerical and administrative duties. The role may require covering different offices as needed or directed.

This position is 32 hours per week, with a day/evening schedule of 8:00 a.m. to 4:30 p.m. and Wednesday hours of 10:30 a.m. to 7:00 p.m. It is located at Primary Care in Dartmouth, Massachusetts. The pay range is $18.04–$29.05 per hour, determined based on experience.

Requirements

• Education equivalent to completion of four years of high school.
• Good computer and typing skills.
• Excellent customer service and interpersonal skills.
• Good organizational skills and ability to work in a fast-paced environment.
• Must be fully vaccinated against seasonal influenza and COVID-19, or qualify for and sign a statement of exemption for medical or personal reasons.

Nice To Haves

• One year of medical office practice experience, graduation from a medical secretary program, or equivalent.

Responsibilities

• Check in and check out patients at assigned practices.
• Schedule patient visits, tests, and surgical procedures.
• Greet patients and answer and direct telephone calls.
• Perform clerical and administrative functions.
• Cover different offices as needed or directed.

Benefits

• Competitive pay and comprehensive benefits package.
• Generous Earned Time Off package.
• Employee Wellbeing Program.
• 403B retirement plan with company match.
• Tuition assistance and Federal Loan Forgiveness programs.
• Professional growth opportunities and customized leadership training.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED