Patient Access Representative

Medical University of South Carolina•Lake City, SC

About The Position

Provide administrative coverage at the front desk of the Primary Care Clinic, including monitoring the clinic appointment line and scheduling appointments for clients from outside medical, hospital, and correction systems. The role also involves answering multiline telephones, taking payments for clinical services, completing client registration and documentation, scheduling interpreters, and retrieving billing charges.

Requirements

  • High school diploma or equivalent (GED).
  • At least 1 year of customer service experience.

Nice To Haves

  • Ability to interpret and apply financial procedures and regulations.
  • Previous experience with hospital information systems or word processing.

Responsibilities

  • Provide administrative coverage at the Primary Care Clinic front desk.
  • Monitor the clinic appointment line.
  • Schedule appointments for clients from outside medical, hospital, and correction systems.
  • Answer multiline telephones.
  • Take payments from clients for clinical services.
  • Complete client registration and documentation.
  • Schedule interpreters for clients.
  • Retrieve billing charges.
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