Patient Access Representative (Full-time regular, Day Shift)

Adventist Health • Hanford, CA

2d

About The Position

The Patient Access Representative is responsible for timely and accurate patient registration. The role interviews patients to obtain pertinent account information, verifies insurance, calculates and collects patient liability amounts, and obtains necessary treatment signatures. The representative answers questions and clearly explains policies. The role also checks for physician orders and attaches them to the appropriate patient record to help ensure the correct test is received, prepares and distributes paperwork, and escorts patients to their area or refers them to an available escort as needed.

The position is based at Adventist Health Roseville and shared service teams in Roseville, California. Associates are required to receive all required vaccinations as a condition of employment and annually thereafter where applicable; medical and religious exemptions may apply. Adventist Health participates in E-Verify.

Requirements

• High school education/GED or equivalent is preferred.
• Associate's/technical degree or equivalent combination of education and related experience is preferred.
• Receive all required vaccinations as a condition of employment and annually thereafter where applicable; medical and religious exemptions may apply.

Nice To Haves

• High school education/GED or equivalent.
• Associate's/technical degree or equivalent combination of education and related experience.

Responsibilities

• Register patients in a timely and accurate manner.
• Interview patients to obtain pertinent account information.
• Verify insurance and select the correct health plan, researching as needed to ensure accuracy.
• Calculate and collect patient liability amounts.
• Obtain all necessary signatures for treatment.
• Answer questions and explain policies clearly.
• Check for physician orders and attach them to the appropriate patient medical record to help ensure patients receive the appropriate tests.
• Enter authorization information accurately as needed.
• Print and collate paperwork for distribution to the appropriate unit or department.
• Escort patients to their area or refer them to an available escort as needed.
• Follow guidelines and instructions from senior staff.
• Perform other job-related duties as assigned.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED