Patient Access Representative Emergency Department Extra on Call

Trinity Health • Fresno, CA

19h

About The Position

The Patient Access Representative provides patient-focused customer service in the Emergency Department. The role performs outpatient and/or inpatient registration and insurance verification, collects patient financial liability payments, and ensures patients meet financial requirements, including Medicare medical necessity, payer pre-certifications, and referrals. The representative also provides general information to hospital users, patients, families, and physician offices. This is an extra-on-call position with 1–2 shifts per pay period.

Requirements

• Minimum one year of customer service experience.

Nice To Haves

• Patient Access experience preferred.

Responsibilities

• Provide patient-focused customer service.
• Perform outpatient and/or inpatient registration.
• Verify insurance.
• Collect patient financial liability payments.
• Ensure patients meet financial requirements, including Medicare medical necessity, payer pre-certifications, and referrals.
• Provide general information to hospital users, patients, families, and physician offices.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed