Patient Access Representative - ECC
OakBend Medical Center•Richmond, TX
About The Position
The ECC Patient Access Representative is the first line of quality service for patients and guests and serves as an ambassador of service, setting the standard by which other departments and services are judged. The representative greets customers and provides a high level of customer service. Responsibilities include timely and accurate registrations, complete benefit verifications, patient education regarding benefits, and obtaining appropriate authorizations for services.
Requirements
- High school diploma or GED; relevant experience in lieu of a high school diploma or GED will be considered.
- One to five years of previous business office-related experience.
- Excellent interpersonal skills.
- Typing speed of 35 words per minute.
Responsibilities
- Greet patients and guests and provide a high level of customer service.
- Complete timely and accurate patient registrations.
- Complete benefit verifications.
- Educate patients about their benefits.
- Obtain appropriate authorizations for services.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
