Patient Access Representative

Northside Hospital Inc.•Lawrenceville, GA

About The Position

The Patient Access Representative arranges for the efficient and accurate collection of information to register pediatric, adult, and geriatric patients. The role collects and distributes patient, billing, and collection information and informs patients and families about hospital policies and procedures. It requires courteous communication with patients, families, and others to maintain sound community relations. The position is scheduled from 10:30 AM to 7:00 PM and requires rotating weekend work. On-call work is not required.

Requirements

  • Six months of clerical or customer service experience, preferably in a hospital or medical office.
  • Excellent communication and strong customer service skills.
  • Working knowledge of computers and the ability to perform accurately and efficiently on a computer.
  • Typing speed of 30 words per minute.

Responsibilities

  • Arrange for the efficient and accurate collection of information for orderly registration of pediatric, adult, and geriatric patients.
  • Collect and distribute patient, billing, and collection information.
  • Make patients and families aware of hospital policies and procedures.
  • Communicate courteously with patients, families, and others to maintain sound community relations.
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