PATIENT ACCESS REPRESENTATIVE

Gastro Care Partners•Casper, WY

4d•$18 - $20•Onsite

About The Position

Gastro Care Partners is seeking a compassionate, detail-oriented Patient Access Representative to serve as the first point of contact for patients. The role supports a seamless, welcoming patient experience from registration through scheduling and check-in, and contributes to timely access, operational efficiency, and patient-centered gastroenterology care. The position is full-time and in person in a clinical office setting in Casper, Wyoming. It involves regular interaction with patients, families, providers, and clinical staff in a fast-paced environment that requires professionalism, adaptability, and teamwork. Applicants must be legally authorized to work in the United States at the time of application and throughout employment. The organization does not provide employment visa sponsorship for this position. Employees must reside in Wyoming by their first day of employment and maintain Wyoming residency throughout employment in the role. Employment is contingent on passing a criminal background check and pre-employment drug screening, which includes testing for marijuana, and maintaining compliance with organizational policies and standards.

Requirements

High school diploma or equivalent.
Strong communication and interpersonal skills with a patient-centered approach.
Ability to multitask and stay organized in a high-volume environment.
Ability to sit, stand, and walk for extended periods; frequently use hands for computer work, phone systems, and documentation; communicate clearly in person and by phone; occasionally lift or carry up to 20 pounds; and bend, reach, and perform routine office-related physical tasks.
Legal authorization to work in the United States at the time of application and throughout employment.
Must reside in Wyoming by the first day of employment and maintain Wyoming residency while employed in the role.
Must pass a criminal background check and pre-employment drug screening, including marijuana testing, and maintain compliance with organizational policies and standards.

Nice To Haves

At least one year of experience in healthcare, front office, or customer service.
Proficiency with EMR systems.
Basic understanding of insurance verification and scheduling processes.

Responsibilities

Warmly greet patients, families, and visitors and provide a positive, professional first impression.
Register patients and verify demographic, insurance, and medical information.
Educate patients about procedure preparation, insurance requirements, and billing processes.
Schedule patients for clinical services accurately and efficiently.
Answer incoming phone calls, respond to inquiries, and direct calls appropriately.
Perform clerical and administrative duties to support daily operations.
Maintain confidentiality and safeguard sensitive patient information in compliance with HIPAA and organizational policies.