Patient Access Representative

Northside Hospital Inc.•Lawrenceville, GA

About The Position

Northside Hospital is seeking a Patient Access Representative to support the orderly registration of pediatric, adult, and geriatric patients. The role gathers and distributes patient, billing, and collection information and explains hospital policies and procedures to patients and families. It requires courteous communication with patients, families, and others to maintain positive community relations. The scheduled hours are 3:00 PM–11:30 PM, with rotating weekend coverage. No on-call duties are required.

Requirements

  • Six months of clerical or customer service experience, preferably in a hospital or medical office.
  • Excellent communication and strong customer service skills.
  • Working knowledge of computers and the ability to perform accurately and efficiently on a computer.
  • Typing speed of 30 words per minute.

Responsibilities

  • Arrange for efficient and accurate collection of information for orderly registration of pediatric, adult, and geriatric patients.
  • Collect and distribute patient information, billing information, and collection information.
  • Make patients and families aware of hospital policies and procedures.
  • Communicate courteously with patients, families, and others to maintain sound community relations.
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