Patient Access Representative

Northside Hospital Inc.•Lawrenceville, GA

About The Position

Northside Hospital is an award-winning, state-of-the-art, continually growing healthcare organization. The Patient Access Representative arranges for efficient and accurate collection of information to support the orderly registration of pediatric, adult, and geriatric patients. The role collects and distributes patient, billing, and collection information and informs patients and families about hospital policies and procedures. The position requires courtesy when communicating with patients, families, and others to maintain sound community relations. The work schedule is 7:00 AM–3:30 PM, with rotating weekend requirements. There are no on-call requirements.

Requirements

  • Six months of clerical or customer service experience; hospital or medical office experience is preferred.
  • Excellent communication and strong customer service skills.
  • Working knowledge of computers and the ability to perform accurately and efficiently on a computer.
  • Typing speed of 30 words per minute.

Nice To Haves

  • Clerical or customer service experience in a hospital or medical office.

Responsibilities

  • Arrange for efficient and accurate collection of information for orderly registration of pediatric, adult, and geriatric patients.
  • Collect and distribute patient information, billing information, and collection information.
  • Make patients and families aware of hospital policies and procedures.
  • Communicate courteously with patients, families, and others to maintain sound community relations.
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