Patient Access Representative

Lifepoint Health • Johnstown, PA

5d • Onsite

About The Position

Conemaugh Memorial Medical Center, part of Lifepoint Health, is hiring a full-time, day-shift Patient Access Representative. The role supports patient registration and helps ensure patient access information is complete and accurate. The representative obtains and enters demographic, billing, and clinical information; explains forms and educational materials; verifies insurance and authorization requirements; and handles or refers payment matters. The position also requires professional communication and careful protection of patient privacy and confidentiality.

Requirements

• Authorization to work in the United States without employer sponsorship.

Nice To Haves

• High school diploma or equivalent is preferred.
• One to two years of customer service and/or health care experience is preferred.

Responsibilities

• Obtain required demographic, billing, and clinical data and enter it accurately and promptly into the registration system.
• Distribute and explain forms, documents, and educational handouts to patients and families.
• Verify insurance benefits and obtain precertification or authorization when necessary.
• Determine and accept required payments, such as co-pays and deductibles, or refer patients to financial counseling as appropriate.
• Communicate professionally in person and by phone, providing clear instructions and excellent customer service.
• Protect patient privacy and confidentiality in all registration activities.

Benefits

• Multiple levels of medical, dental, and vision coverage for full-time and part-time employees.
• Life, accident, critical illness, and hospital indemnity insurance; short- and long-term disability; paid family leave; and paid time off.
• Higher education and certification tuition assistance, loan assistance, and a 401(k) retirement package with company match.
• Mental, physical, and financial wellness programs, including free gym memberships, virtual care appointments, mental health services, and discount programs.
• Ongoing learning and career advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed