Patient Access Representative

USPI • Seattle, WA

7d • $21 - $29 • Onsite

About The Position

Fremont Endoscopy Center (Gastro Health), located in Seattle, Washington, provides digestive system care, including evaluation, treatment, and endoscopy procedures in a high-quality, service-oriented environment. The Patient Access Representative supports facility efficiency and interacts with visitors, patients, families, and physicians by phone and in person. The position involves greeting customers, providing customer service, handling calls, performing reception and basic demographic registration data entry, and explaining and securing required facility and patient legal forms.

This is a full-time role with Monday–Friday daytime hours. Some work time in the center office is required, so the position is not fully remote. Starting pay is $21.00–$29.00 per hour, depending on experience. Benefits are subject to employment status.

Responsibilities

• Interface with visitors, patients, family members, and physicians by phone and in person.
• Greet customers in accordance with company standards of care and provide world-class customer service.
• Answer inbound and outbound calls.
• Perform reception duties and basic demographic quick-registration data entry.
• Thoroughly explain and secure ASC and patient legal forms, including Medicare Secondary Payor Questionnaires, PHI Release Forms, Disclosure of Physician Ownership forms, Notices of Privacy Practices, and Notices of Patient Rights and Responsibilities.

Benefits

• Medical, dental, vision, disability, and life insurance
• Paid time off, including vacation and sick leave; starting PTO accrual is 15 days per year
• 401(k) retirement plan
• Paid holidays
• Health savings accounts and healthcare and dependent flexible spending accounts
• Employee Assistance Program
• Employee discount program
• Voluntary benefits, including pet insurance, legal insurance, accident and critical illness insurance, long-term care, elder and childcare, AD&D, and auto and home insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed