Patient Access Representative - Milton
About The Position
The Patient Access Representative is the first point of contact for patients in a healthcare setting, helping them feel welcome, supported, informed, and cared for. The role assists in delivering a positive patient experience for a diverse patient base and helps keep the office organized and running smoothly in a fast-paced environment. The representative works closely with doctors, nurses, and other medical staff. Customer service or healthcare experience is a plus but is not required; training will be provided. The listed schedule is Monday, Tuesday, and Friday from 8:30 to 5:00; Wednesday from 8:30 to 7:30; Thursday from 8:30 to 1:30; and Saturdays and Sundays on rotation.
Requirements
- High school graduate or GED required.
- Positive attitude and ability to make patients and others feel welcome.
- Strong communication skills.
- Ability to multitask.
- Problem-solving skills and attention to detail.
- A caring attitude and interest in helping others.
Nice To Haves
- Customer service experience.
- Healthcare experience.
Responsibilities
- Help patients feel comfortable, informed, supported, and cared for.
- Assist in delivering exceptional care to a diverse patient base.
- Collaborate with doctors, nurses, and medical staff to provide a positive patient experience.
- Keep the office organized and running smoothly.
- Work effectively in a dynamic, fast-paced environment and handle changing challenges.
Benefits
- Competitive pay and benefits, including health, dental, and vision coverage.
- Opportunities for career advancement and promotion from within.
- Supportive team environment.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
