Patient Access Representative

USPI•Tualatin, OR

About The Position

Cascade Spine Center is seeking a full-time Patient Access Representative. The center provides a high-quality, service-oriented environment for surgical procedures and is accredited by the Accreditation Association for Ambulatory Health Care. Under the direction of the Business Office Manager, the representative covers business office functions as needed. Duties include scheduling, insurance verification, financial counseling, patient calls, and chart building. The role requires strong multitasking, communication, and teamwork skills, the ability to work in a fast-paced environment, and evidence of successful customer service encounters or programs. The schedule is Monday through Friday. No call, night, weekend, or holiday work is required.

Requirements

  • Outstanding multitasking abilities.
  • Strong communication skills.
  • Teamwork skills.
  • Ability to keep up in a fast-paced working environment.
  • Demonstrated successful or positive customer service encounters or programs.

Responsibilities

  • Cover business office functions as needed.
  • Schedule patients.
  • Verify insurance.
  • Provide financial counseling.
  • Handle patient calls.
  • Build charts.

Benefits

  • Medical, dental, vision, disability, and life insurance
  • Paid time off for vacation and sick leave; starting accrual is 15 days per year
  • 401(k) retirement plan
  • Paid holidays
  • Health savings accounts
  • Healthcare and dependent flexible spending accounts
  • Employee Assistance Program
  • Employee discount program
  • Voluntary benefits including pet insurance, legal insurance, accident and critical illness insurance, long-term care, elder and childcare, AD&D, and auto and home insurance
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