Patient Access Representative - Reception (Weekends Only)
About The Position
Neuroscience Group is hiring two Patient Access Representatives to provide weekend coverage. The employees will alternate weekends, working Saturday and Sunday from 7:30 AM to 4:00 PM every other weekend. This part-time position is a patient-facing reception and registration role, serving as one of the first points of contact for patients and families and helping create a welcoming environment. The role supports accurate, efficient patient registration and a smooth patient experience. Neuroscience Group is a physician-owned and physician-led practice that has provided specialized brain, spine, and pain care to patients throughout Northeast Wisconsin for over 30 years.
Requirements
- High school diploma or equivalent.
- Two years of customer service-related experience.
- Enjoy working with people and provide excellent customer service.
- Pay close attention to detail.
- Be dependable and professional.
- Be comfortable working in a patient-facing healthcare environment.
Nice To Haves
- Previous experience in a healthcare or clinic setting.
- Experience with patient registration or computerized scheduling systems.
Responsibilities
- Welcome patients and guests in a friendly, professional, and courteous manner.
- Complete patient check-in and registration accurately and efficiently.
- Verify patient information and insurance coverage as needed.
- Collect patient payments and maintain appropriate confidentiality.
- Respond to routine patient questions and help direct patients throughout their visit.
- Assist with opening and closing responsibilities for the clinic.
- Maintain a clean, organized, and welcoming reception area.
- Collaborate with clinical and administrative team members to keep the patient experience running smoothly.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
