Patient Access Representative
About The Position
The Patient Access Representative conducts professional patient interviews to obtain demographic, financial, and biographical information. The role requires understanding insurance terminology, obtaining information needed to bill payors appropriately, verifying patient insurance eligibility, confirming benefits eligibility, and gathering statistical information in compliance with federal and state regulations. The representative completes payment transactions using appropriate negotiating techniques to professionally collect money owed by patients and guarantors, including referring them to financial resources such as payment plans and lines of credit. The role is responsible for quality performance and service excellence in a fast-paced work environment.
Requirements
- Strong computer skills.
- Critical thinking skills.
- Ability to multitask in a fast-paced work environment.
- Applicable experience: less than 1 year.
Responsibilities
- Conduct patient interviews and obtain demographic, financial, and biographical information.
- Obtain information needed to bill payors appropriately.
- Verify patient insurance eligibility and confirm benefits eligibility.
- Gather statistical information in compliance with federal and state regulations.
- Complete payment transactions and professionally collect amounts owed by patients and guarantors using appropriate negotiating techniques.
- Refer patients and guarantors to appropriate financial resources, including payment plans and lines of credit.
- Deliver quality performance and service excellence.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
