Patient Access Representative

Saint Luke's Health System • Lee's Summit, MO

4d

About The Position

Conducts professional patient interviews to obtain demographic, financial, and biographical information. Understands insurance terminology, obtains information needed to appropriately bill payors, verifies patient insurance eligibility, confirms benefits eligibility, and gathers statistical information in compliance with federal and state regulations with minimal support from a supervisor. Completes payment transactions using proper negotiating techniques to professionally collect money owed by patients and guarantors, including making referrals to appropriate financial resources such as payment plans and lines of credit. Delivers quality performance and service excellence. Strong computer skills, critical thinking skills, and the ability to multitask in a fast-paced work environment are required.

Requirements

• Strong computer skills.
• Critical thinking skills.
• Ability to multitask in a fast-paced work environment.
• Applicable experience: less than 1 year.

Responsibilities

• Conduct professional patient interviews and obtain demographic, financial, and biographical information.
• Obtain information to appropriately bill payors.
• Verify patient insurance eligibility and confirm benefits eligibility.
• Gather statistical information in compliance with federal and state regulations, with minimal support from a supervisor.
• Complete payment transactions and professionally collect money owed by patients and guarantors using proper negotiating techniques.
• Refer patients and guarantors to appropriate financial resources, including payment plans and lines of credit.
• Deliver quality performance and service excellence.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed