Patient Access Representative, Free Standing ER (Deerfield Beach)

Trinity Health • Fort Lauderdale, FL

1d • Onsite

About The Position

The Patient Access Representative works at the Deerfield Beach free-standing emergency room. The role registers patients, gathers accurate financial and demographic information, responds to inquiries, and completes financial and insurance-related functions. The representative communicates with payors and internal departments to support patient access and financial processes. This is a per diem position on a rotating shift.

Requirements

• High school diploma or GED.
• Excellent customer service, communication, and organizational skills.
• Ability to multitask.

Nice To Haves

• Certified Patient Account Technician (CPAT) certification.
• Associate's degree, or be in the process of obtaining one.

Responsibilities

• Register patients and obtain accurate financial and demographic information.
• Receive, investigate, and respond to inquiries and questions in a pleasant and helpful manner.
• Determine the financial status of the patient or guarantor and complete financial and insurance-related functions and signatures.
• Communicate with third-party payors, obtain insurance benefits, and secure insurance authorizations.
• Collect payments due from patients at admission or, in the emergency room setting, before discharge.
• Complete necessary reports.
• Communicate with Case Management, Patient Financial Services, the Self/Pay/Medicaid Eligibility Team, and other departments as appropriate.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED