Patient Access Representative

Adventist Health • Willits, CA

7d • $25 - $30 • Onsite

About The Position

Adventist Health Frank R. Howard Memorial is hiring an onsite Patient Access Representative in Willits, California. This is a full-time regular position on the day shift, scheduled for 8 hours. The role is responsible for timely, accurate patient registration, collecting pertinent account information, verifying insurance, calculating and collecting patient liability, obtaining required treatment signatures, and clearly answering questions about policies. The representative checks physician orders and attaches them to the appropriate patient record, prepares paperwork for distribution to the relevant unit or department, and escorts patients or refers them to an available escort as needed. The position also requires selecting the correct health plan, researching insurance details for accuracy, and accurately entering authorization information. The representative follows guidance from senior staff and performs other job-related duties as assigned. Required vaccinations are a condition of employment and are required annually thereafter where applicable; medical and religious exemptions may apply.

Requirements

• High school education/GED or equivalent is preferred.
• Associate’s/Technical Degree or an equivalent combination of education and related experience is preferred.
• Must receive required vaccinations as a condition of employment and annually thereafter where applicable, subject to possible medical and religious exemptions.

Nice To Haves

• High school education/GED or equivalent.
• Associate’s/Technical Degree or an equivalent combination of education and related experience.

Responsibilities

• Register patients in a timely and accurate manner and interview them to obtain pertinent account information.
• Verify insurance, choose the correct health plan, research information to ensure accuracy, and enter authorization information as needed.
• Calculate and collect patient liability amounts.
• Obtain all necessary signatures for treatment and clearly answer questions and explain policies.
• Check physician orders and attach them to the patient medical record to ensure patients receive the appropriate tests.
• Print and collate paperwork needed for each patient for distribution to the appropriate unit or department.
• Escort patients to their area or refer them to an available escort as needed.
• Follow guidelines and instructions from senior staff.
• Perform other job-related duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED