PATIENT ACCESS REPRESENTATIVE
About The Position
Gastro Care Partners is seeking a compassionate, detail-oriented Patient Access Representative to serve as a first point of contact for patients. The role supports a welcoming and seamless patient experience from registration through scheduling and check-in, contributing to timely access, operational efficiency, and patient-centered gastroenterology care. Interactions should reflect the organization’s commitment to compassionate service, accuracy, and excellence. The position is full-time and in-person at a clinical office in Casper, Wyoming. The employee must be legally authorized to work in the United States and must reside in Wyoming by the first day of employment and maintain Wyoming residency throughout employment. Gastro Care Partners does not provide employment visa sponsorship for this position. Employment is contingent upon successfully passing a criminal background check and pre-employment drug screening, including marijuana testing; continued employment requires compliance with organizational policies and standards.
Requirements
- High school diploma or equivalent required.
- At least 1 year of experience in healthcare, front office, or customer service preferred.
- Strong communication and interpersonal skills with a patient-centered approach.
- Ability to multitask and stay organized in a high-volume environment.
- Strong attention to detail and accuracy.
- Legally authorized to work in the United States at the time of application and throughout employment.
- Must reside in Wyoming by the first day of employment and maintain Wyoming residency throughout employment.
- Must successfully pass a criminal background check and a pre-employment drug screening that includes testing for marijuana.
- Must maintain compliance with organizational policies and standards as a condition of continued employment.
Nice To Haves
- Proficiency with EMR systems preferred.
- Basic understanding of insurance verification and scheduling processes preferred.
Responsibilities
- Greet patients, families, and visitors warmly and provide a positive, professional first impression.
- Register patients and verify demographic, insurance, and medical information.
- Educate patients about procedure preparation, insurance requirements, and billing processes.
- Schedule patients for clinical services accurately and efficiently.
- Answer incoming calls, respond to inquiries, and direct calls appropriately.
- Perform clerical and administrative duties to support daily operations.
- Maintain confidentiality and safeguard sensitive patient information in accordance with HIPAA and organizational policies.
Benefits
- Comprehensive benefits package.
- Opportunities for professional growth, learning, and career advancement.
- Culture that values work-life balance, teamwork, respect, and excellence.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
