Patient Access Representative

Lifepoint Health • Mcminnville, OR

4d

About The Position

The Patient Access Representative collects patient demographic, insurance, and financial information for outpatient services and inpatient admissions. The role verifies benefits, obtains authorizations as needed, and collects co-pays and deductibles at the point of service to help expedite the admitting process. The representative provides a positive first impression of the facility and reports to the Director or Manager of Department.

Requirements

• High school diploma or equivalent required.

Nice To Haves

• Associate’s degree preferred.
• Previous healthcare experience preferred.

Responsibilities

• Obtain and accurately enter required demographic, billing, and clinical data into the registration system in a timely manner.
• Distribute and explain forms, documents, and educational handouts to patients and families.
• Verify insurance benefits and obtain precertification or authorization as necessary.
• Determine and accept required payments, such as co-pays and deductibles, or refer patients to financial counseling as appropriate.
• Communicate professionally in person and by phone, providing clear instructions and excellent customer service.
• Protect patient privacy and confidentiality in all registration activities.
• Participate in performance improvement and required education.
• Work alternate shifts or areas as needed to support department operations.
• Perform other duties as assigned.

Benefits

• Multiple levels of medical, dental, and vision coverage for full-time and part-time employees.
• Life, accident, critical illness, and hospital indemnity insurance.
• Short- and long-term disability insurance.
• Paid family leave and paid time off.
• Higher education and certification tuition assistance.
• Loan assistance.
• 401(k) retirement package with company match.
• Wellness programs, including free gym memberships, virtual care appointments, mental health services, and discount programs.
• Ongoing learning and career advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED