Patient Access Representative

Ascension•Murfreesboro, TN
•Onsite

About The Position

Ascension Saint Thomas is seeking a Patient Access Representative for their Radiation Oncology department in Murfreesboro, TN. This full-time, day shift role involves gathering patient information, resolving procedural issues, scheduling appointments, assisting with insurance pre-certifications, and counseling patients on pre-service requirements. Ascension is a leading nonprofit Catholic health system committed to service, growth, care, and connection, recognized as a top employer for its inclusive and supportive environment.

Requirements

  • High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.
  • Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable.

Responsibilities

  • Gather necessary demographic, insurance and clinical information from patient and enter into appropriate database.
  • Seek appropriate resources to resolve issues about the type, date or location of prescribed procedures.
  • Schedule patient procedures in a manner that most efficiently utilizes the patient's time and clinical resources.
  • Assist with coordination of activities related to insurance pre-certification/authorization.
  • Provide counseling to patient, participant or their representative regarding pre-service requirements and instructions.

Benefits

  • Paid time off (PTO)
  • Various health insurance options & wellness plans
  • Retirement benefits including employer match plans
  • Long-term & short-term disability
  • Employee assistance programs (EAP)
  • Parental leave & adoption assistance
  • Tuition reimbursement
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