Patient Access Representative (Outpatient), Full-time, Day shift

Adventist Health•Templeton, CA
•$25 - $28

About The Position

The Patient Access Representative facilitates initial contact with patients and completes and verifies registration information, collects patients’ financial responsibility, provides clerical support, and enters status changes in the computer. The role handles routine assignments within defined parameters and established guidelines and precedents, following established procedures and receiving daily instructions. The position supports the patient admission process, maintains current patient information and files, responds to phone calls and questions, and schedules, coordinates, and confirms appointments while providing appropriate instructions. Other job-related duties may be assigned.

Requirements

  • High school education, GED, or equivalent is preferred.
  • An associate’s or technical degree, or an equivalent combination of education and related experience, is preferred.
  • Receive required vaccinations as a condition of employment and annually thereafter where applicable; medical and religious exemptions may apply.

Nice To Haves

  • High school education, GED, or equivalent.
  • Associate’s or technical degree, or an equivalent combination of education and related experience.

Responsibilities

  • Facilitate the patient admission process, including collecting patient information and financial data.
  • Complete and verify patient registration information and collect the patient's financial responsibility.
  • Provide clerical support, including answering phone calls and questions.
  • Maintain files and keep patient information up to date.
  • Enter status changes in the computer.
  • Schedule and coordinate patient appointments, confirm appointments, and provide appropriate instructions.
  • Perform other job-related duties as assigned.
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