Patient Access Representative
About The Position
The Patient Access Representative greets people entering the facility, determines the nature and purpose of their visit, and checks them in, directs them, or escorts them to specific destinations. The role answers inquiries and provides information to the general public, patients, residents, visitors, and employees about facility activities and the locations of departments, offices, and employees. Duties may also include scheduling appointments and maintaining appointment calendars, scheduling staff vacation within the department, and collecting, sorting, distributing, or preparing mail, messages, or courier deliveries.
Requirements
- High school diploma or equivalent preferred.
- At least one year of applicable experience preferred.
- May require Basic Life Support (BLS) certification for certain locations or settings upon hire or within 60 days of hire.
Responsibilities
- Greet people entering the facility and determine the nature and purpose of their visit.
- Check in, direct, or escort visitors to specific destinations.
- Answer inquiries and provide information about facility activities and the locations of departments, offices, and employees.
- Schedule appointments and maintain or update appointment calendars, as needed.
- Schedule staff vacation within the department, as needed.
- Collect, sort, distribute, or prepare mail, messages, or courier deliveries, as needed.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
