Patient Access Representative

Essentia Health • Moose Lake, MN

5d

About The Position

Works as part of a care team of support staff and clinical staff to provide optimal customer service and clinical outcomes. The role is responsible for patient reception, identification and registration, patient checkout and appointment scheduling, procedure and lab scheduling, and obtaining required signatures and documents from patients. The representative schedules and works with support staff to optimize patient flow. May be requested to cross-train to program scheduling for coverage if needed.

Requirements

• Minimum of 1 year of experience in an office environment.

Responsibilities

• Provide patient reception, identification, and registration.
• Complete patient checkout and appointment scheduling.
• Schedule procedures and laboratory services.
• Obtain required patient signatures and documents.
• Coordinate with support staff to optimize patient flow.
• Cross-train to program scheduling for coverage if needed.

Benefits

• Medical, dental, vision, life, and disability insurance, with supplemental options.
• 401(k) plan with employer contributions.
• Professional development through training, tuition reimbursement, and educational programs.
• Flexible scheduling.
• Generous time off.
• Wellness resources focused on physical, mental, and emotional health.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed