Patient Access Representative
About The Position
The Patient Access Representative works at the Stones Crossing Medical Campus in Greenwood, Indiana. The role obtains and enters patient registration information, including demographic, insurance, billing, and clinical data, while avoiding duplicate medical records. The representative interviews patients and families, identifies patient financial liabilities, collects pre-service payments and co-payments, counsels patients on payer financial waivers, and completes computer and telephone pre-registrations to maintain patient flow. This is a part-time position for 20 hours per week, with a schedule between 7:30 a.m. and 4:00 p.m., Monday through Friday. No weekends or holidays are required. Travel is never or rarely required.
Requirements
- High school diploma or GED required.
Nice To Haves
- Associate's degree preferred.
Responsibilities
- Interview patients and families to obtain registration information.
- Enter accurate patient demographic information, including name, gender, and date of birth, and check for an existing medical record to avoid duplication.
- Enter insurance policy and group numbers, addresses, telephone numbers, patient billing data, and clinical data.
- Identify patient liabilities and obtain pre-service payments.
- Counsel patients on payer financial waivers and process co-payment collections.
- Identify co-payment and fiscal procedures related to registration.
- Complete computer and telephone pre-registrations to maintain patient flow.
Benefits
- Franciscan provides eligible employees with comprehensive benefit offerings; details are available in the benefits section of its career site.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
