Patient Access Representative I, Full Time, Days (7a-3p), Atlantic Health Morristown Medical Center
About The Position
The Patient Access Representative I performs patient-facing registration and related tasks, including collecting and validating information and requisitioning orders and services. The role also handles insurance-related tasks such as verification, collecting co-payments, and gathering associated paperwork. The representative ensures compliance with regulatory requirements and hospital policies and protocols, and acts as a liaison among patients, providers, payers, and other stakeholders on post-care matters related to account resolution. This is a full-time day-shift position, scheduled 7:00 a.m. to 3:00 p.m., including every other weekend, at Atlantic Health Morristown Medical Center.
Requirements
- High school diploma or equivalent.
- 0–3 years of experience in Patient Access, a medical office, health insurance, or a relevant area.
Nice To Haves
- Bachelor’s degree in Business, Accounting, Medical Administration, or a related field.
Responsibilities
- Obtain and verify patient information for registration.
- Maintain contact with third-party payers to determine reasons for outstanding claims and communicate to facilitate timely claim payment.
- Request payment of financial dues from patients or guarantors.
- Obtain federally required and hospital-related consents in a timely manner.
- Reconcile daily bank bags and post collected dues, data entry, or charge codes in the financial system.
- Ensure compliance with HIPAA while working in various patient settings and locations.
- Perform other related duties as assigned.
- Verify insurance, collect co-payments, and gather associated paperwork.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
