Supervisor, Patient Access, Full Time, Days (7a-3p), Atlantic Health Overlook Medical Center
Atlantic Health System•Summit, NJ
•$30 - $50•Onsite
About The Position
Responsible for coordination and supervision of the Registration, Emergency Department, coordinates and schedules staff across multiple areas. Oversees developing and enforcing policies and procedures, monitoring the accuracy of registration and scheduling data entered by associates. Ensures that proper patient experience protocols are followed, monitors in basket pools, and clears issues in various registration and billing work queues and manages the overall training and coordination of work for the department.
Requirements
- High School Diploma/ GED
- 3-5 years of experience in a healthcare revenue cycle or clinic operations.
- 1-2 years of related experience in a leadership role.
Nice To Haves
- Bachelor's degree in business or healthcare administration
- Master's degree in business or healthcare administration
Responsibilities
- Ensures the accuracy and completeness of daily registrations.
- Responsible for adequate staffing and overage in all Patient Access areas.
- Ensures a high level of quality service provided to patients.
- Responsible for continuing staff education and training.
- Offers guidance to employees related to Point-of-Service collective activity.
- Develops, recommends and implements policies and procedures for the department.
- Interviews and makes hiring decisions to maintain adequate staffing in the department.
- Provides timely performance improvement feedback and coaching.
- Performs other related duties as assigned.
Benefits
- Medical, Dental, Vision, Prescription Coverage (22.5 hours per week or above for full-time and part-time team members)
- Life & AD&D Insurance.
- Short-Term and Long-Term Disability (with options to supplement)
- 403(b) Retirement Plan: Employer match, additional non-elective contribution
- PTO & Paid Sick Leave
- Tuition Assistance, Advancement & Academic Advising
- Parental, Adoption, Surrogacy Leave
- Backup and On-Site Childcare
- Well-Being Rewards
- Employee Assistance Program (EAP)
- Fertility Benefits, Healthy Pregnancy Program
- Flexible Spending & Commuter Accounts
- Pet, Home & Auto, Identity Theft and Legal Insurance
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
