Unit Associate I, per diem days 7a-3p, Deskovick 3-Ortho/Spine, Atlantic Health Morristown Medical Center

Atlantic Health System•Morristown, NJ

1d•Onsite

About The Position

The Unit Associate I supports daily operations on the Deskovick 3-Ortho/Spine unit at Morristown Medical Center. The role provides communication and coordination support for patients, visitors, staff, nursing, and ancillary departments; assists with patient placement and flow; maintains patient records and supports patient education; helps staff use hospital information systems and devices; coordinates business continuity access procedures; and monitors the unit environment for cleanliness, safety, and comfort. This is a per diem, day-shift position from 7 a.m. to 3 p.m.

Requirements

High school diploma or GED required.

Responsibilities

Answer phones promptly and politely, use proper phone etiquette and ADIET, greet visitors, patients, and staff, answer questions, and direct people as needed.
Answer call lights promptly and delegate requests to appropriate staff using approved communication devices such as Vocera.
Act as a liaison among Nursing, Bed Management, Patient Access, Environmental Services, and Transport to support appropriate patient placement and flow.
Use computer systems to perform timely and accurate unit or floor admissions, transfers, and discharges; remove discharged patients from the system within 15 minutes or less.
Maintain positive working relationships with ancillary and support departments to facilitate scheduling of diagnostic tests, procedures, and services; obtain patient supplies, results, and medical records as appropriate; make follow-up patient appointments as applicable; and conduct patient rounds.
Maintain patient records and facilitate patient education, including printing labels and wristbands, organizing paper records for HIM scanning, scanning documents, assisting with admission packets and discharge or transfer paperwork, and recording transfers.
Assign patient education through Aceso UPCARE as directed by clinicians, coordinate distribution of patient itineraries, and assist patients with portal enrollment.
Serve as a resource for hospital information systems and devices; troubleshoot unit or floor computer issues, report and track issues with the Customer Support Center, train nursing staff on non-clinical computer functions, and participate in training new unit associates.
Maintain competency with Business Continuity Access (BCA) procedures; check BCA computers and devices daily, maintain forms, organize and participate in drills, assist clinical staff with education and implementation during downtime, and assist with back-entry of orders after downtime.
Monitor the unit or floor for cleanliness, safety, and patient and staff comfort; keep the workstation organized; and report and follow up on cleaning needs, leaks, temperature adjustments, and safety concerns with appropriate departments.

Benefits

Medical, dental, vision, and prescription coverage for eligible team members working 22.5 hours per week or more
Life and AD&D insurance
Short-term and long-term disability coverage, with options to supplement
403(b) retirement plan with employer match and additional non-elective contribution
PTO and paid sick leave
Tuition assistance, advancement support, and academic advising
Parental, adoption, and surrogacy leave
Backup and on-site childcare
Well-Being Rewards
Employee Assistance Program (EAP)
Fertility benefits and Healthy Pregnancy Program
Flexible spending and commuter accounts
Pet, home and auto, identity theft, and legal insurance