Patient Access Representative I, Full Time, Evenings (11a-7p), Atlantic Health Newton Medical Center
About The Position
The Patient Access Representative I is responsible for patient-facing registration and related tasks, including collecting and validating information and requisitioning orders and services. The role participates in insurance-related activities, including verification, collecting co-payments, and gathering associated paperwork. It ensures compliance with regulatory requirements and hospital policies and protocols, and serves as a liaison among patients, providers, payers, and other stakeholders on post-care matters related to account resolution. This is a full-time evening position at Atlantic Health Newton Medical Center, with stated hours of 11 a.m. to 7 p.m. The representative works in various patient settings and locations.
Requirements
- High school diploma or equivalent.
- 0–3 years of experience in Patient Access, a medical office, health insurance, or a relevant area.
Nice To Haves
- Bachelor's degree in Business, Accounting, Medical Administration, or a related field.
Responsibilities
- Obtain and verify patient information for registration.
- Maintain contact with third-party payers to determine reasons for outstanding claims and communicate to facilitate timely payment of claims.
- Request payment of financial dues from patients or guarantors.
- Obtain federally required and hospital-related consents in a timely manner.
- Reconcile daily bank bags and post collected dues, data entries, or charge codes within the financial system.
- Ensure compliance with HIPAA while working in various patient settings and locations.
- Perform other related duties as assigned.
- Participate in insurance-related verification, collection of co-payments, and collection of associated paperwork.
- Act as a liaison between patients, providers, payers, and other stakeholders for post-care account resolution.
Benefits
- Medical, dental, vision, and prescription coverage for team members working 22.5 hours per week or above.
- Life and AD&D insurance.
- Short-term and long-term disability, with options to supplement.
- 403(b) retirement plan with employer match and additional non-elective contribution.
- PTO and paid sick leave.
- Tuition assistance, advancement, and academic advising.
- Parental, adoption, and surrogacy leave.
- Backup and on-site childcare.
- Well-being rewards.
- Employee Assistance Program (EAP).
- Fertility benefits and Healthy Pregnancy Program.
- Flexible spending and commuter accounts.
- Pet, home and auto, identity theft, and legal insurance.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
