Patient Access Representative 3, Full Time

University of Miami • Miami, FL

3d • Onsite

About The Position

The Patient Access Representative 3 oversees registration and financial clearance activities that facilitate reimbursement for services rendered by the department and serves as a functional expert for department peers. The position is on-site at UHealth Tower and is scheduled Monday through Friday, 7:30 AM to 4:00 PM.

The role obtains, confirms, and enters the demographic, financial, and clinical information needed to financially clear scheduled patient accounts; verifies insurance coverage and eligibility; obtains authorizations, pre-certifications, and referrals; and informs patients of liabilities before service and collects funds. It also maintains accurate records and documentation, serves as a lead resource for lower-level Patient Access Representatives, and recommends improvements to management.

The University of Miami offers competitive salaries and a comprehensive benefits package, including medical, dental, and tuition remission.

Requirements

• High school diploma or equivalent.
• Minimum of 3 years of relevant experience.
• Knowledge of generally accepted accounting procedures and principles.
• Ability to complete assignments accurately and with attention to detail.
• Ability to process and handle confidential information with discretion.
• Ability to work independently and/or collaboratively.
• Ability to communicate effectively in oral and written form.

Responsibilities

• Obtain, confirm, and enter demographic, financial, and clinical information necessary for financial clearance of scheduled patient accounts.
• Contact patients’ families or physicians’ offices to obtain missing insurance information.
• Verify insurance and confirm patient coverage benefits and eligibility, notifying the patient and referring physician if eligibility fails.
• Collaborate with scheduling departments to identify add-on patients.
• Obtain necessary authorizations, pre-certifications, and referrals.
• Notify patients of liabilities before the date of service and collect funds.
• Maintain appropriate records, files, and accurate documentation in the system of record.
• Serve as a lead resource for lower-level Patient Access Representatives.
• Recommend new approaches to management to enhance performance and productivity.
• Follow University and unit-level policies and procedures and safeguard University assets.

Benefits

• Medical benefits
• Dental benefits
• Tuition remission

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED