Patient Access Representative 1, Full Time
About The Position
The Patient Access Representative 1 registers patients for clinical services by obtaining pertinent information, verifying insurance benefits, and collecting payments. This is an on-site position at UHealth Tower with a full-time schedule, Monday through Friday, 8:00 AM–4:30 PM. The position performs patient registration and related administrative functions, including verifying insurance and patient information, explaining and obtaining consent and financial liability forms, assisting with questionnaires, managing appointments, reconciling vouchers, and responding to telephone inquiries. Duties may vary with departmental needs, and additional responsibilities may be assigned consistent with the required knowledge, skills, and abilities.
Requirements
- High school diploma or equivalent.
- Minimum of 1 year of relevant experience.
Responsibilities
- Performs full registration and ensures insurance is verified and patient information is correct.
- Obtains copies of insurance cards, driver’s licenses, and applicable referrals.
- Explains Consent for Treatment, Financial Liability, and HIPAA to patients and obtains signed forms.
- Instructs patients to complete questionnaires that may be required by the physician.
- Schedules follow-up appointments, cancels and edits appointments, and accurately records no-show patients.
- Reconciles vouchers and delivers them to the designated area.
- Answers telephone calls and responds to questions and inquiries or transfers calls when appropriate.
- Adheres to University and unit-level policies and procedures and safeguards University assets.
Benefits
- The University of Miami offers competitive salaries and a comprehensive benefits package, including medical, dental, and tuition remission.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
