Patient Access Rep I
About The Position
Patient Access Representatives are the first point of contact for CHC patients and help ensure a high level of patient satisfaction while coordinating the flow of services. The role welcomes patients and caregivers, verifies patient demographic and insurance eligibility information, collects co-pays, reconciles payments, and assists with new patient enrollment and education about Health Center services. The representative also supports clinical teams with scheduling, patient communication, and documentation as needed. This position is onsite at CHC Mashpee in Mashpee, Massachusetts, with a schedule of either 8 a.m.–4 p.m. or 10 a.m.–6 p.m. CHC offers established career ladders for continued learning, growth, and advancement within the organization.
Requirements
- At least 2 years of experience working in an outpatient setting.
- Familiarity with the insurance verification process.
- Strong communication skills.
- Attention to detail.
- Demonstrated computer literacy.
Nice To Haves
- Bilingual skills.
Responsibilities
- Welcome patients and caregivers.
- Verify accurate patient demographic and insurance eligibility information.
- Collect co-pays and reconcile payments.
- Assist with new patient enrollment and education about Health Center services.
- Support clinical teams as needed with scheduling, patient communication, and documentation.
- Coordinate the flow of services and contribute to a high patient satisfaction and experience.
Benefits
- Established career ladders for continued learning, growth, and advancement within the organization.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
