Patient Access Manager
About The Position
The Patient Access & Pre-Access Manager oversees strategic and operational functions for patient access and pre-access teams, ensuring alignment with revenue cycle goals and regulatory standards. The role manages multi-site operations, monitors key performance indicators, and drives process improvements to enhance efficiency and patient satisfaction. The manager develops and manages departmental budgets, ensures compliance, and partners with leadership to implement initiatives that optimize front-end workflows. The manager leads recruitment, onboarding, and professional development for supervisors and staff; provides coaching and performance feedback; and fosters team engagement to build a high-performing culture. The role also serves as a liaison for internal and external stakeholders, resolves escalated issues, and promotes collaboration to achieve organizational objectives.
Responsibilities
- Oversee strategic and operational functions for patient access and pre-access teams.
- Manage multi-site operations and monitor key performance indicators.
- Drive process improvements to enhance efficiency and patient satisfaction.
- Develop and manage departmental budgets and ensure compliance with regulatory standards.
- Partner with leadership to implement initiatives that optimize front-end workflows.
- Lead recruitment, onboarding, and professional development for supervisors and staff.
- Provide coaching and performance feedback and foster team engagement.
- Serve as a liaison for internal and external stakeholders, resolve escalated issues, and promote collaboration.
Benefits
- Comprehensive benefits package including healthcare, time off, retirement, and well-being programs.
- Professional development and a professional certification relevant to the associate's field.
- Tuition reimbursement.
- Quarterly and annual incentive programs.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
