Northside Cherokee Patient Access Event - June 15th - 10:00AM-3:00PM

Northside Hospital • Canton, GA

12h • Onsite

About The Position

Northside Cherokee is hosting a Patient Access Event on June 15th from 10:00 AM to 3:00 PM. This event is an opportunity to meet in-person with hiring managers who are filling multiple positions, including full-time, part-time, and various other shifts. The event aims to find candidates for roles such as Communication Systems Operator, Patient Access Representative, Patient Access Representative Lead, Financial Counselor, and Room Control Representative. These positions are crucial for ensuring a seamless patient experience, upholding hospital standards, and maintaining effective communication between departments, patients, and families.

Requirements

• Six months’ clerical or customer service experience - preferably in a hospital or medical office.
• Excellent communication and strong customer service skills.
• Working knowledge and ability to perform accurately and efficiently on computer.
• Typing skills of 30 wpm.
• Minimum of two years’ experience in admitting with supervisory experience or related field.
• Demonstrated knowledge of admitting functions and responsibilities.
• Ability to work independently, and train and direct others.
• A. One (1) year experience in collection, OR B. Associate's degree in business.
• Demonstrated knowledge of medical terminology.
• Must be able to perform basic mathematical calculations.
• High School diploma or equivalent and one (1) year admitting experience, OR two (2) years office or clerical experience, OR an Associate's degree in Business.
• Must have completed a medical terminology course or assessment of an 80% or better.
• Must be able to type a minimum of 30 wpm or better.
• Ability to work independently and communicate tactfully.

Responsibilities

• Operating the hospital's telephone switchboard, managing incoming and outgoing calls efficiently, and ensuring effective communication within the facility.
• Facilitating the smooth and efficient registration process for pediatric, adult, and geriatric patients, including collecting and verifying patient and billing information, ensuring accuracy in records, and informing patients and families about hospital policies and procedures.
• Performing all duties of the Patient Access Representative while also overseeing registration functions and personnel.
• Acting as a liaison between the hospital, patients, and financial entities to facilitate payment arrangements and financial planning during pre-admission and inpatient care.
• Managing patient admissions, transfers, and discharges through the hospital’s computer system.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree