Patient Access Representative 3:00PM-11:00PM

UMC Health System

1d • Onsite

About The Position

The Patient Access Representative is responsible for completing the registration process for admissions and ensuring inpatient and outpatient procedures are eligible and documented accurately. This role involves collecting pertinent information to register patients for exams or tests, scheduling exams, coordinating multiple modality schedules, verifying insurance eligibility and benefits, and collecting payments. The representative will also establish payment arrangements, discuss payment options, and perform other assigned duties related to patient access.

Requirements

• High School Diploma or GED
• 1+ year as a patient access representative, customer service rep, or similar administrative role
• Excellent customer service skills
• Must speak, read, and write English fluently
• Ability to multi-task, handle problems, interruptions, and other stressful situations in a professional manner.
• Demonstrate planning, organizational and ability to follow-through until a process is complete.
• Basic medical terminology is a plus

Nice To Haves

• Basic medical terminology

Responsibilities

• Collects all pertinent information to register patients for exams or test
• Schedule exams/ Coordinate multiple modalities schedules
• Verify insurance eligibility and benefits
• Collect payments, establish payment arrangements, discuss payment options
• All other assigned duties related to Patient Access

Benefits

• Resilience program
• Emotional Physical Spiritual Financial Career Community
• On-Site Professional Counselors (EAP)
• Discounted Pharmacy Cost
• Cash Retention Bonus
• Retirement Benefits w/Employer Match
• PTO & Extended Illness
• Medical, Dental, & Vision Insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED