Patient Access Coordinator

Baptist Healthcare System•Richmond, KY

About The Position

The Patient Access Coordinator performs front-office duties in the point-of-service areas of a medical office. The role is part of a multidisciplinary Patient Access function and operates under the general direction of the Clinical/Practice Manager or designee. Customer service, clerical skills, fiduciary responsibility, and accuracy are important to the position.

Requirements

  • High school diploma or equivalent.
  • Computer skills.

Nice To Haves

  • Clerical experience in a medical office setting.
  • Other education.

Responsibilities

  • Greet patients and visitors.
  • Verify patients’ demographic and insurance information.
  • Register patients and obtain necessary signatures.
  • Determine patients’ out-of-pocket expenses.
  • Collect and document patient payments and provide financial counseling as appropriate.
  • Schedule appointments and help ensure patient flow.
  • Perform switchboard duties.
  • Manage medical records.

Benefits

  • Health insurance.
  • Vision insurance.
  • Dental insurance.
  • Retirement plan with company match.
  • Generous paid time off, including maternity and paternity leave.
  • Short- and long-term disability insurance.
  • Life insurance.
  • Tuition reimbursement.
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service