Patient Access Coordinator
About The Position
The Patient Access Coordinator serves as the primary front desk professional at a busy outpatient therapy clinic in Malvern, Pennsylvania. The role supports patients from check-in through scheduling, insurance verification, and follow-up care, while providing a customer-facing, professional experience. The clinic offers physical therapy, occupational therapy, and aquatic therapy services. Prior healthcare experience is not required, and the position offers an opportunity to build healthcare administration experience and pursue career advancement within a large national healthcare network. The position is fully onsite and is listed as contract to hire. The required schedule is Monday 8:00 AM–7:00 PM, Tuesday 11:00 AM–5:00 PM, Wednesday 9:00 AM–7:00 PM, Thursday 8:00 AM–4:00 PM, and Friday 8:00 AM–1:00 PM. Saturday and Sunday are off; the schedule is not modifiable. The pay range is $19.00–$20.00 per hour, with individual compensation depending on qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other job-related factors.
Requirements
- Enjoy helping people and thrive in a customer-facing role.
- Be able to work the required schedule without modifications: Monday 8:00 AM–7:00 PM, Tuesday 11:00 AM–5:00 PM, Wednesday 9:00 AM–7:00 PM, Thursday 8:00 AM–4:00 PM, and Friday 8:00 AM–1:00 PM.
- No prior healthcare experience is required.
Nice To Haves
- Background in hospitality or hotels.
- Background in banking or financial services.
- Experience in medical reception or healthcare administration.
- Recent college graduate seeking a professional career path.
- Professionalism and interest in long-term career growth.
Responsibilities
- Serve as the primary front desk professional for the outpatient therapy clinic.
- Support patients through check-in, scheduling, insurance verification, and follow-up care.
- Provide professional, customer-facing assistance to patients.
Benefits
- Medical, dental, and vision coverage, if eligible.
- Critical illness, accident, and hospital coverage, if eligible.
- 401(k) retirement plan with pre-tax and Roth post-tax contributions, if eligible.
- Voluntary life insurance and AD&D coverage for employees and dependents, if eligible.
- Short- and long-term disability coverage, if eligible.
- Health Spending Account (HSA), if eligible.
- Transportation benefits, if eligible.
- Employee Assistance Program, if eligible.
- Time off and leave, including PTO, vacation, or sick leave, if eligible.
- No weekends and Friday afternoons off.
- Career advancement opportunities within a large national healthcare network.
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
