Patient Access Coordinator 11AM-8PM

Rural Psychiatry Associates•Grand Forks, ND
•Onsite

About The Position

Rural Psychiatry Associates is hiring a compassionate and organized Patient Access Coordinator to help provide quality mental health services to rural and underserved communities. This full-time, in-office role is based in Grand Forks, North Dakota, and has a scheduled shift of 11 AM to 8 PM. The position is suited to someone who enjoys helping people, can work in a fast-paced healthcare environment, and values teamwork and purpose-driven work.

Requirements

  • Strong customer service and communication skills.
  • Ability to multitask and stay organized.
  • Attention to detail and accuracy.
  • Computer proficiency and ability to learn new systems.

Nice To Haves

  • Healthcare scheduling or EHR experience.

Responsibilities

  • Serve as the first point of contact for patients and visitors.
  • Schedule appointments and coordinate patient access to care.
  • Verify insurance and obtain prior authorizations.
  • Maintain accurate patient information and documentation.
  • Support telehealth appointments and patient onboarding.
  • Collaborate with providers and internal teams to ensure smooth operations.
  • Maintain HIPAA compliance and patient confidentiality.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k)
  • Paid time off
  • Paid holidays
  • Life insurance
  • Short- and long-term disability
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