Patient Access Coordinator
About The Position
The Patient Access Coordinator performs front-office duties in a medical office as part of a multidisciplinary Patient Access function. Under the general direction of the Clinical/Practice Manager or designee, the role supports patient registration and service, including verifying demographic and insurance information, obtaining signatures, determining and collecting patient payments, providing financial counseling when appropriate, scheduling appointments, ensuring patient flow, handling switchboard duties, and managing medical records. Customer service, clerical skills, fiduciary responsibility, and accuracy are important.
Requirements
- High school diploma or equivalent.
- Computer skills.
- Customer service, clerical skills, fiduciary responsibility, and accuracy.
Nice To Haves
- Clerical experience in a medical office setting.
- Other education.
Responsibilities
- Greet patients and visitors.
- Verify patients’ demographic and insurance information.
- Register patients and obtain necessary signatures.
- Determine patients’ out-of-pocket expenses.
- Collect and document patient payments and provide financial counseling as appropriate.
- Schedule appointments.
- Ensure patient flow.
- Perform switchboard duties.
- Manage medical records.
Benefits
- Health, vision, and dental insurance.
- Retirement with company match.
- Generous paid time off, including maternity/paternity leave.
- Short- and long-term disability and life insurance.
- Tuition reimbursement.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
