Patient Access Coordinator
About The Position
The Patient Access Coordinator is expected to make all patients feel welcome, over the phone or in person, while capturing comprehensive and accurate information. Primarily performs all patient access related activities for the health center in support of the delivery of patient care. This includes the delivery of exceptional customer service and the accurate and comprehensive collection, verification, and data entry of demographic, insurance, and account information. The goal is to maximize health center revenues while facilitating efficient patient flow within the Clinical Department working within. This position is generally the front line staff which a patient encounters when coming to the health center and requires a unique skill set to be successful in this role.
Requirements
- Must be able to make all patients feel welcome, over the phone or in person.
- Must be able to capture comprehensive and accurate information.
- Must be able to perform all patient access related activities for the health center in support of the delivery of patient care.
- Must be able to deliver exceptional customer service.
- Must be able to accurately and comprehensively collect, verify, and data entry of demographic, insurance, and account information.
- Must be able to maximize health center revenues.
- Must be able to facilitate efficient patient flow within the Clinical Department.
- Must possess a unique skill set to be successful in this role.
Responsibilities
- Make all patients feel welcome, over the phone or in person.
- Capture comprehensive and accurate information.
- Perform all patient access related activities for the health center in support of the delivery of patient care.
- Deliver exceptional customer service.
- Accurately and comprehensively collect, verify, and data entry of demographic, insurance, and account information.
- Maximize health center revenues.
- Facilitate efficient patient flow within the Clinical Department.
Benefits
- Medical & Dental Coverage
- Life and Disability Insurance
- Privileges at Boston Medical Center for Providers
- 401(K) Retirement Plan
- Educational Assistance
- Flexible Spending & Transportation Accounts
- Paid Holidays, Vacations, Sick and Personal Time
- A Generous Staff Development Benefit
- Excellent Malpractice Coverage
- A Designated Medical Staff Office for Physician Support
- Free Parking
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
