CBC Oncology Center Patient Access Coordinator
About The Position
The Patient Access Coordinator (PAC) plays a crucial role in coordinating scheduled visits for patients within the oncology departments. This position involves communicating the process of navigating through these visits, verifying demographic and insurance information, and updating necessary consents and hospital forms. The PAC is expected to greet patients warmly, ensure proper registration in EPIC, print and verify ID bracelets, and check in appointments. They will also communicate appointment details to patients and guide them through their visit. Key responsibilities include verifying and updating patient demographics and insurance information, scanning documents into EPIC, collecting essential monthly forms (Conditions of Admission, Medicare co-ins form, Hospital Billing Notice), and obtaining necessary consents (MSP and BH-Verbal Consent). Additionally, the PAC will secure self-pay forms for uninsured patients and ensure all forms are properly signed. The role also involves overseeing the master schedule and greeting non-patients.
Requirements
- Computer Skills required
- Medical Terminology required
Nice To Haves
- Previous medical office experience preferred
Responsibilities
- Greet patients in a positive and welcoming manner
- Check for proper registration in EPIC
- Print ID bracelet and place on each patient while verifying date of birth and patient name
- Check in all appropriate appointments
- Communicate with patient what they are scheduled for and where they need to go throughout the office during their appointment
- Verify all demographics and insurance information and update when needed
- Scan into EPIC while patient is at your workstation
- Collect monthly forms: Conditions of Admission, Medicare co-ins form and Hospital Billing Notice
- Collect MSP and BH-Verbal Consent when needed
- Obtain self-pay form if patient has no insurance
- Ensure all forms are signed by patients
- Oversee the master schedule
- Greet non patients
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
