Patient Access Coordinator

BHS • Lexington, KY

9d

About The Position

The Patient Access Coordinator performs front-office duties in the point-of-service areas of the medical office under the general direction of the Clinical/Practice Manager or designee. The role supports patient access through customer service, clerical work, payment-related responsibilities, and accurate handling of information. Customer service, clerical skills, fiduciary responsibility, and accuracy are especially important.

Requirements

• High school diploma or equivalent.
• Computer skills.

Nice To Haves

• Clerical experience in a medical office setting.
• Other education.

Responsibilities

• Greet patients and visitors.
• Verify patients’ demographic and insurance information.
• Register patients and obtain necessary signatures.
• Determine patients’ out-of-pocket expenses; collect and document patient payments and provide financial counseling as appropriate.
• Schedule appointments and help ensure patient flow.
• Perform switchboard duties.
• Manage medical records.

Benefits

• Health, vision, and dental insurance.
• Retirement with company match.
• Generous paid time off, including maternity and paternity leave.
• Short- and long-term disability and life insurance.
• Tuition reimbursement.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED