Patient Accounts - Patient Access Coordinator Week Nights

Lake Butler Hospital • Lake Butler, FL

2d • Onsite

About The Position

Lake Butler Hospital is a critical access hospital providing 24-hour emergency services, inpatient hospitalization, swing bed program, rehabilitation services, outpatient laboratory, and outpatient radiology services to Union County and the surrounding counties. We are devoted to providing all members of our community with premier-quality health care in a compassionate and inviting environment. The Patient Access Coordinator position performs a variety of registration functions for outpatients, emergency room patients, or clinic patients, as well as various additional business office functions. This role also serves as the front door receptionist, welcoming patients and visitors.

Registration responsibilities include processing patients through the hospital Emergency Room, all outpatient services (Rehabilitation, Laboratory, Radiology, CAT scan), and inpatient services. The position ensures completion of all required paperwork for appropriate financial arrangements and to allow treatment at the time of patient encounter. It involves performing data entry for patient insurance verifications and follow-up, implementing necessary collection efforts (patient and insurance contacts), and reviewing registrations for completeness and performing auditing functions for the Business Office. The role also assists in collections, billings, medical record requests, and other assignments as needed, playing a multi-function role to support the Revenue Management cycle.

Requirements

• High school diploma or equivalent.
• 1 year experience related to medical/hospital setting required.
• Excellent grammar and communication skills.
• Strong customer service skills.
• Accurate, mature, flexible person who is meticulous to detail.
• Self-starter.
• Displays responsibility to confidentiality aspects of medical/financial information.
• Pleasant attitude in dealing with the public and various levels of staff.
• Ability to type 45 wpm.
• Ability to use a 10-key calculator.
• Ability to read and understand the benefits for all insurances.

Nice To Haves

• Insurance and over the counter collections experience preferred.
• Knowledge of medical terminology preferred.

Responsibilities

• Perform a variety of registration functions for outpatients, emergency room patients, or clinic patients.
• Perform various additional business office functions.
• Welcome patients and visitors as the front door receptionist.
• Complete all required paperwork to ensure appropriate financial arrangements and to allow treatment at the time of patient encounter.
• Perform required data entry relative to patient’s insurance verifications and follow-up.
• Implement necessary collection efforts, to include patient and insurance contacts.
• Review registrations for completeness and perform auditing functions for the Business Office.
• Assist in collections, billings, medical record requests, and other assignments as they arise.
• Assist in any area that requires additional support in the Revenue Management cycle.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED