About The Position

BHMG Primary Care is seeking a Patient Access Coordinator to join their team. This role involves managing patient appointments, making reminder calls, greeting and registering patients, and handling check-in/check-out procedures. The coordinator will verify demographic and insurance information, enter data into the system, collect co-pays and other payments, and prepare daily deposit and reconciliation reports. Additionally, they will manage phone messages between patients and providers, provide clerical and secretarial support such as typing correspondence and reports, handle mail, process faxes, and maintain office supplies.

Requirements

  • High school diploma or equivalent.
  • Computer skills required.

Nice To Haves

  • Medical terminology skills preferred.
  • Prior medical office experience preferred.

Responsibilities

  • Make patient appointments and reminder calls.
  • Greet and register patients.
  • Check patients in and out.
  • Verify demographic and insurance coverage information and enter into appropriate system/patient record.
  • Collect co-pays and other payments.
  • Prepare daily deposit & reconciliation report.
  • Receive and accurately and timely relay all phone messages to and from providers and log them appropriately.
  • Provide clerical/secretarial support to the office as needed by typing correspondence and reports, sorting and delivering mail, processing incoming and outgoing faxes and ordering and maintaining supplies.

Benefits

  • Competitive Benefits Package
  • 401k Plan with Match
  • Certification/Education Reimbursement
  • University partnerships for continuing education
  • Term and LTC insurance
  • 40 hours of PTO on day of hire
  • PTO Sell Back Program
  • Company paid Maternity and Paternity Leave
  • Bereavement Leave
  • Compassionate Leave Sharing Program (PTO Donation)
  • Employee Support Fund for employees in need of emergency financial support
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